Terms & Conditions

At Ryan Steptoe Imagery, I believe in transparency and clear communication to ensure a smooth and stress-free experience. Please take a moment to review the following terms that apply to all wedding bookings:

1. Booking & Payment

To secure your wedding date, a non-refundable booking fee of $250 is required at the time of booking.
The remaining balance is due no later than 14 days before your wedding day.

2. Cancellations

Life happens — here’s how cancellations are handled:

  • More than 90 days before the wedding: Any payments made (excluding the booking fee) will be refunded.

  • Between 90 and 14 days before the wedding: 50% of the remaining balance will be refunded.

  • Less than 14 days before the wedding: No refund will be issued due to preparation costs and limited ability to rebook the date.

    3. Image & Video Delivery

  • Edited photos will be delivered within 6 weeks of your wedding.

  • Videos are delivered within 8–10 weeks.

  • Final files are provided via online gallery and USB (with complimentary delivery within Brisbane).

    4. Usage Rights

  • I retain copyright ownership of all images and videos.

  • You are welcome to use your media for personal use only — such as printing, sharing with friends, or posting online.

    Commercial use or resale requires written permission.

    5. Liability

    While I do everything possible to deliver outstanding results, I am not responsible for factors beyond my control, such as:

  • Unpredictable weather

  • Venue restrictions

  • Technical malfunctions
    In the rare event of a significant issue on my end, my maximum liability is a full refund of your payment.

    6. Model Release

    I may feature select photos from your wedding on my website, social media, or portfolio to showcase my work.
    If you prefer to keep your images private, just let me know before the wedding — your privacy and comfort are always respected.